Secern AI Co., LTD (referred to as the “Company”)values the personal information of its users and complies with the Personal Information Protection Act and other related laws and regulations.

The Company provides this Privacy Policy to inform users of the purposes and methods by which their personal information is used, as well as the measures being taken to protect such information.

1. Personal Information Items Collected and Collection Methods

The Company may collect the following items of personal information.

① Items Collected

– Required Items: Name, Email Address, Contact Number (Mobile), Affiliation (Company Name), Inquiry Details
– Automatically Collected Items: IP Address, Browser Information, Date and Time of Access, Service Usage Records, etc.

② Methods of Collection
– Collected through inquiry forms on the website, email, phone calls, online event applications, etc.
– Includes items automatically collected when users access or use the website

2. Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes:

– To respond to customer inquiries and requests
– To communicate regarding consultations, partnerships, and business collaborations
– To facilitate contract execution and provide guidance on service usage
– To manage customer service history and improve service quality
– To send electronic notifications (e.g., updates, terms and conditions, security notices)

3. Retention and Use Period of Personal Information

The Company promptly destroys personal information once the purpose of its collection and use has been fulfilled. However, if retention is required under relevant laws and regulations for a certain period, the information will be retained as an exception.

– Inquiry and consultation records: Retained for 3 months after the completion of processing
– In accordance with relevant laws such as the Act on Consumer Protection in Electronic Commerce and the Protection of Communications Secrets Act, information may be retained for the period specified by those laws when required

4. Provision of Personal Information to Third Parties

The Company does not provide users’ personal information to third parties without prior consent, except in the following cases:

– When the user has given explicit consent 
– When required by law or permitted under applicable regulations

5. Entrustment of Personal Information Processing

The Company may entrust the processing of personal information to third-party service providers for efficient service operation. In such cases, the Company ensures that entrusted parties strictly comply with relevant privacy laws and manage personal information securely.

※ Currently, there are no entrusted tasks. (Details will be added if necessary.)

6. User Rights and How to Exercise Them

Users have the following rights regarding their personal information, and may exercise them at any time:

– Request access to their personal information
– Withdraw consent to the collection, use, and provision of personal information
– Request deletion of their personal information

How to Exercise Rights:
– Requests may be made to the Company or the Personal Information Protection Officer via email, phone, or in writing
– Upon receiving a request, the Company will process it without delay in accordance with applicable laws and regulations

7. Procedures and Methods for Destruction of Personal Information

The Company destroys personal information without delay once the purpose of its collection and use has been fulfilled, or upon a user’s request for deletion, in accordance with applicable laws.

① Destruction Procedure : After the purpose of retention has been fulfilled, the information is stored for a certain period in accordance with internal policies, then deleted.
② Destruction Method : Electronic files are permanently deleted using irrecoverable methods, and paper documents are shredded or incinerated.

8. Personal Information Protection Officer

The Company designates a Personal Information Protection Officer to oversee personal information processing and handle related inquiries and complaints.

– Name : Junsik Kang
– Position: Personal Information Protection Officer
– Email: jskang@secern.ai
– Phone : 02-6277-7836

9. Notification and Changes to the Privacy Policy

– This Privacy Policy will take effect from July 21, 2025
– In the event of any changes, the revisions will be announced through the website’s notices.

Effective Date: July 21, 2025